- TSYS MULTIPASS HOW TO
- TSYS MULTIPASS PASSWORD
It will automatically select the payment type you have set in the Default Payment Type drop down menu. This Preference works in conjunction with the "Show Payment Window" option after entering a New Charge.
This Ledger Preference is located in the New Charge tab. Setting the Default Payment Type (optional)Īlong with the TSYS integration, we've added a new Ledger Preference: the Default Payment Type (After Entering New Charges). The device will first finish up all tasks, such as processing credit cards, before rebooting.
Reboot Device: This option will fully reboot the credit card reader, effectively powering it down and restarting it. Reset Device: This option will interrupt any ongoing interaction and return the credit card reader to an idle state. Remove Device: This option will remove the connected device, allowing you to re-enter the IP address for a different device. Reconnect Device: If your card reader loses connection, you can click this Reconnect Device button to attempt to re-connect. Once it connects, the TSYS Preferences window will add a few additional options, as shown below. 
In the IP address field, you'll enter in the IP address of the Card Processing Device and click the "Connect Device" button. In order to enter the IP address, you'll need to navigate to the MacPractice Menu > Preferences. Select Option 2 (Communication) (this is on the second page, they will need to scroll down with the down arrow).
TSYS MULTIPASS PASSWORD
Press F and 1 on the keypad, enter the password provided by TSYS for the Card Processing Machine.Once the machine is properly connected to your network, p lease follow instructions below to check and/or enter the IP Address: If a client has just acquired TSYS, they can find the passcode on the packing slip of the PAX machine. If you do not have the PAX device passcode, please contact the TSYS ISV Care Team. NOTE: You will need the PAX device passcode.
TSYS MULTIPASS HOW TO
Check with your IT or Network Specialist for information on how to properly connect this Card Processing Machine to your office network. MacPractice is not able to help your office diagnose any networking issues. If both clients attempt to process a payment at the same time, the PAX device will queue up the transactions and resolve them in order until this queue is empty. Multiple client computers can be tied to a single PAX device.
Management Tools in the Accounting Abilityīefore any TSYS functions will work properly, you'll need to connect a PAX Card Processing Machine to the same network as the MacPractice Server via an Ethernet connection, and you'll need the IP address of the Card Processing Machine.Įach MacPractice Client that needs access to a Credit Card Processing Machine will need to perform this step, as the TSYS Preference is a local preference tied to the MP Computer. Processing Credit Card Payments with TSYS. 
Setting the Default Payment Type (optional). However, if you would like to continue using the TSYS Portal, you can still access it by bookmarking the Transaction Express webpage. This button is no longer in the payment window in Gen 11 with the new TSYS integration. Note to existing TSYS clients: If you already have our first TSYS integration, you have likely gotten accustomed to having the 'Open Credit Card Terminal' button in the payment window. If you are interested in this feature, please contact MacPractice Sales and they'll get you started and connect you with TSYS. Note: TSYS Integration is a paid feature on your MacPractice license. TSYS will also provide you with any passwords required for the Card Processing Machines. MacPractice Support can assist with the MacPractice integration of TSYS Credit Card Processing, but any issues regarding the hardware or a failure to process a credit card payment should be brought to the TSYS ISV Care Team. If you're on 12.15 or above, please refer to this article instead! We've expanded and altered the functionality of some components in Build 12.15. IMPORTANT NOTE: This article covers the TSYS Integration within MacPractice prior to Build 12.15. This article covers how the integration works, the set up steps required in MacPractice in order to get started, and the intricacies of using the TSYS integration. Now, you can process credit card payments and issue refunds from the ledger. In MacPractice 11.6, we've integrated credit card processing services thanks to a partnership with TSYS (formerly known as TransFirst).
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